Terms
and Conditions
We accept
your orders and instructions subject to our terms and conditions
and on the understanding that you the customer are acting as a principal
and are therefore liable to us directly as far as direct payment
to us is concerned.
Shipping Policy: We will only ship products only
when payments due to us have been authorised by the customer’s
financial institution. Digital products naturally can be accessed
shortly after payment is authorised.
We will endeavour to ship physical products duly paid for within
48 hours of payment being authorised by first class Royal Mail or
any other postage/courier delivery outfit we find reliable, usually
by recorded delivery to enable us track products and also to confirm
any claims of non-receipt of goods. Customers also do realise that
delays may arise from the postal/courier aspect of delivery service
and cannot therefore hold us responsible for their actions although
we will strive to use extremely reliable service.
If however
you experience any delays in receiving your products please contact
us immediately by phone 08451560053, fax 01633894953 or email
joe@pathfinderpublications.com
or info@pathfinderpublications.com
Replacement
Policy: If for some reason you receive faulty product or
the wrong item please contact us immediately by phone 08451560053,
fax 01633894953 or email
joe@pathfinderpublications.com
or info@pathfinderpublications.com
We will endeavour
to replace any such item at our own delivery cost upon return of
the item in question to us.
Refund/Cancellation
Policy: Our Refund policy is simple. Our products are backed
by 30-day Money Back guarantee. If for any reason you are not happy
with your purchase or you do not think the product is right for
you simply contact us by any of the following means i.e phone 08451560053,
fax 01633894953 or email joe@pathfinderpublications.com
for refund.
Data
protection: Personal information collected from you shall
be stored electronically in our computer systems at the premises
of Pathfinder Publications Limited and shall be protected for your
privacy and security.
We will under no circumstances share your personal information with
any third party. We subscribe to the Data Protection Act of 1998.
Our Data Protection Registration No is Z9227456.
We strive to
comply with provisions of the Data Protection Act.
Disclaimer:
We will endeavour to provide you with products of the highest
quality; products that have been tried, tested and proven to work.
Customers do however realise that results from the use of individual
products are dependent on your personal efforts, devotion, commitment
and ability. Consequently, as expected results may vary and this
document seeks to indemnify us accordingly.
We do not accept
responsibility for any loss, damage or expense resulting from the
use of our products.
Export
Restrictions: Our digital products are available on the
internet for worldwide use and can be assessed by download or on
our site for viewing anytime.
Physical products
will be shipped worldwide to a named customer’s address. It
is the responsibility of customers to clarify with the Customs &
Excise department of their respective countries on any import restriction
issues regarding information products before making any purchase.
Any import duties levied will be the responsibility of the customer.
Accepted
Currencies: The accepted currencies will be clearly displayed
with each respective product for ease. Generally speaking, our products
can be purchased in Pound Sterling for UK products and US Dollars
for products available worldwide.
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